East Arlington Vacation Packages

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Let me start by saying that from the moment I walked in the young lady at the front desk, and every staff member after her were extremely pleasant, cordial, friendly, helpful, and presentable! The hotel was extremely clean, the housekeeping staff I encountered were pleasant as well. The environment was safe. I hate that I missed breakfast the days that I was there, but it smelled amazing! I would definitely stay here again anytime I’m in the area! Excellent service

This place is one of worst apartments we have rented from. Per email we’re supposed to have code for the key box 72 hours. Then it said 30 mins before check in. No code was ever given. We had to then call 4 numbers to even a property manager to let us in. When you walked into apartment all you could smell was weed. We finally got into apartment at 345. We change clothes and head to pool for an hour. Which there is no signage or map to property any where. Mind this is why rented this space for weekend was to be able to relax at the pool only to find out it was chain shut down. When asked the manager on text because your contact info didn’t have enough service mind that was supposed to be 24/7. Now let’s go sercuirty. While showering to get ready for the evening I hear a knock on the door. I’m in the middle of the shower and didn’t answer it. My people were inside the apartment the maintenance man walked in apartment. And was knocking on the bathroom door. If this a not a violation I don’t know what is. To find out he was in wrong apartment. Now let’s go main security issue. The main door doesn’t lock. You shut the door and you can open right up with no keys. The bedroom door have key on the living room side but no way to lock it on inside so we are having to secure all belongs 24/7 because our apartment doesn’t lock or even the bedrooms. How well do you think you could sleep. Let talk about the little details. Have you actually tried to sleep on bed ?

Staff was nice and the property was clean. We booked an accessible king bed room suite. It was very spacious and clean. The AC had the room cool when we walked in. The bed was extremely comfortable and the down comforter was so soft. Loved there was a kitchen and Dove bath wash and soap products available, as well as shampoo and conditioner. I only use Dove at home and forgot to bring my soap and when I saw they had Dove, I was excited I didn’t have to go to the store! The breakfast was good and included with the stay. The only drawback, the placement of the TV on the wall in room 306 was facing the kitchen. It’s a terrible placement! The bed was on the right of it and the sofa was on the left. How do you expect guests to watch TV comfortably? We were definitely annoyed by this but still giving the property 5 stars. Management, you should definitely add a TV mount that allows it to turn because the position of it on the wall is ZERO stars. I don’t know how the TV is in the other rooms, but this room needs to be changed. Anyways, we would definitely book a Staybridge Suites again but if the TVs are the same, we may consider another hotel.